Wednesday - November 24, 2004

Category Image Time for Another Useless Re-org


In most of my time in the corporate world in the computer industry, and most especially at Dell Computer, there was a seemingly insane tendency to reorganize every couple months. It wasn't unheard of for some people to have 7 bosses in a year. I never understood the reason for re-orgs. The informal power structure never really changed much at the level where work is done and the real decisions are made. But the elephants would stomp around trying to impress others with their status within the organization.

It makes as much sense to re-org a company as it does for a floundering company to buy another floundering company, like Compaq and HP, and try to fool themselves into believing that they're making a difference in the bottom line. The accountants and the MBA types will slide numbers around, grease up cost centers and squeeze them into hidden places and really change nothing.

So I'm not surprised at the howls and protests wanting a change in the structure of intelligence gathering. I'm not even surprised, even though I am disappointed, that people in the media are saying that 9/11 proves that intelligence is broken, so we need to make this change for our own safety.

Of course, one thing has little to do with the other, but that's the same logic that keeps middle managers that are both incompetent and eager to advance beyond their intelligence levels in their jobs. It's also great for politicians, because it meets the needs of politicians perfectly: driving an agenda with little regard for reality.

And what is the reality? The reality is that there was an intelligence failure in that no one expected the attack of 9/11. That much is true. Now the question to ask is, is it possible to forsee all attacks on us? The answer is no, but we now know of this source of a threat and we need to re-adjust so that we are better able to anticipate attacks from the Islamic animals.

But how will a re-org do this? It won't. The work will still be done the same way regardless of how it is structured. The solution needs to increase the focus of effort, and that comes from personal attention, not from bureaucratic details. The right people with the right attitudes is the solution. The people doing the work will be the same, the people making the decisions will be the same. It's just a matter of who gets their name on the various doors.

So, all this talk about re-orgs in the intelligence arena is just as useless as it was at Dell. All it did in Dell was allow individuals to profit at the expense of the company's increased institutional confusion. All it will do in the government is give politicians a chance to finger point and try to increase their political power while attacking their political opponents.

The issue of intelligence is far too important to be thus politicized. This talk of re-org is best ended.

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